Resources

Helping teams learn, see, and improve together — because real change happens when everyone owns the process.

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Lean Leader Journal

The Lean Leader Journal offers a transformative 90-day journey towards daily continuous improvement.
This journal features essential sections:

  • Monthly Calendar

  • Leader Standard Work

  • Weekly Standard Work Tasks

  • Weekly Priority Matrix

  • Daily Worksheet

  • Weekly Reflections on Team and Self Development

  • Sections for Notes/Sketches

  • Metric Dashboard: 3-month and 1-year

  • Project Tracker

  • Kaizen Summary.

  • $25.99

Customer Service Excellence Team Workbook

  • Download
  • 1 file

A game plan for the Customer Service/Support teams that provides a repeatable, sustainable and enhanced customer experience. This was developed for small to mid-size home service businesses.

FREE RESOURCES

  • Free

Team Time Study Kit (Free Template)

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  • 1 file

Team Time Study Form: Capture real task times with 10 observation slots per step. Includes cumulative (video) and task time cells to track accuracy and variation. Perfect for standard work, cycle time analysis, and identifying improvement opportunities. Team Observations & Ideas Form: Capture what’s seen, why it happens, and ideas to improve. © Opex Creative. For internal use only. Not legal advice or for resale.

Weekly Team Challenge (Free)

The Weekly Challenge is a short, focused exercise that helps teams apply Lean + AI concepts to real problems in their workweek. Each challenge builds skills step by step — from visualizing customer journeys, to simplifying workflows, to using AI for clarity and speed.

It’s designed for small-to-mid-sized businesses that don’t have time for long training programs but want a consistent rhythm of improvement. Over time, these challenges create a culture of problem solving, alignment, and growth, connecting people, process, and customers into one system.

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